Our full contact details are:

Full name: Chiara Cattaneo
Email address: info@chiarahealing.com
Postal address: Parc d’Activités du Grand Pont – 750 av. du Peyrat – 83310 Grimaud – France.
SIRET 838 893 360 00019 APE 9609 Z
Telephone number: +33 6 35392055

It is very important that the information we hold about you is accurate and up to date.
**Please let us know if at any time your personal information changes by emailing us at info@chiarahealing.com.

At Chiara Healing, we are committed to protecting your information. We take the necessary steps to ensure that your information is safeguarded and kept in accordance with applicable laws and regulations. This privacy policy explains how we use any personal information we collect about you.

What information do we collect about you?

We collect information about you when you:

• Request to book our courses or coaching services
• Contact us for further information
• Sign up to our mailing list
• Complete any surveys or participate in any competitions we may occasionally run

We use Google Analytics to collect aggregated and anonymised information on the number of visitors to www.chiarahealing.com and details of behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information does not individually identify those visiting our website.

How will we use the information about you?

We collect information about you in order to book you on to our courses or arrange coaching services, or provide further information as required. If you have signed up for our updates, we will use your information to tell you about new Chiara Healing courses, resources and other news that may be of interest to you.

We do not share your information with any other third party for marketing purposes.

Your information will be stored on a secure Google cloud-based system in compliance with the General Data Protection Regulation (GDPR). Google’s secure cloud infrastructure and applications are designed to meet stringent privacy, transparency, compliance and security standards.

We will keep your information only for as long as is reasonably necessary for the purposes set out in this privacy policy and to fulfil our legal obligations.

Sensitive Data

We need to collect the following sensitive data about you in order to deliver the services or products we provide: This can include data concerning – physical, mental or emotional health; a natural person’s sex life or sexual orientation; racial or ethnic origin; religious (or other beliefs of a similar nature) or philosophical beliefs; details of criminal offences. We only collect the above data if it is relevant to services or products you have ordered from us. (Sensitive data shared with us in the form of client history and treatment notes will always be kept in password-protected files, and these are only be accessed by Chiara Cattaneo unless you give explicit permission otherwise.) We collect and process data that is necessary for the purposes of preventative or occupational medicine, for the provision of health or treatment or a contract with a health professional. Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver services or goods to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time. We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at info@chiarahealing.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing. We may process your personal data without your knowledge or consent where this is required or permitted by law. We do not carry out automated decision making or any type of automated profiling.

How we collect your personal data

We may collect data from you before or during a service we provide (these can include clinic sessions, phone support calls, private retreats and programs, group events, online programs and communities).

Access to your information and correction

You are entitled to view, amend, or delete the personal information that we hold about you at any time. Please email us at info@chiarahealing.com with your request.

Users under 18

If you are under 18, please ensure that you obtain your parent/guardian’s consent beforehand whenever you provide your personal information to us. Without this consent, you are not allowed to provide us with personal information.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 28 September 2019.

How to contact us

Please contact us at info@chiarahealing.com if you have any questions about our privacy policy.